Privacy Policy
Effective Date: 12 May 2026
This Privacy Policy explains how information is collected, used, stored and protected
through this website and any contact forms submitted through it.
This website is operated by a UK-based counselling and therapy practice in accordance
with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act
2018.
Who I Am
I am a counsellor/therapist providing therapeutic support services in the United
Kingdom.
If you have any questions about this Privacy Policy or how your information is handled,
please use the contact details provided on the website’s “Contact Me” page.
Information Collected
When you use the “Contact Me” section of this website, I may collect:
Your name
Email address
Telephone number
Any information you choose to include in your enquiry message
I only collect information that is necessary to respond to your enquiry or provide
services
Your information may be used to:
Respond to your enquiry
Arrange an initial consultation
Communicate regarding appointments or services
Maintain appropriate professional records where applicableComply with legal or professional obligations
Your information will not be sold or shared for marketing purposes.
Lawful Basis for Processing
Under UK GDPR, the lawful bases relied upon may include:
Legitimate Interests — responding to enquiries and managing professional services
Consent — where you voluntarily provide information through the website
Legal Obligation — where records must be retained in accordance with legal or
professional requirements
Confidentiality
As a therapist/counsellor, confidentiality is taken seriously and handled in accordance
with professional ethical standards, including guidance from the British Association for
Counselling and Psychotherapy (BACP), where applicable.
However, confidentiality may be broken if:
There is serious concern about your safety or the safety of another person.
Disclosure is required by law.
Information is requested by a court order
Where possible, this would be discussed with you first.
Website Hosting and Security
This website is hosted through GoDaddy.
Reasonable steps are taken to protect information submitted through the website.
However, no internet transmission can be guaranteed completely secure.Cookies and Website Data
This website may use cookies or basic analytics tools to help improve website
performance and user experience.
Cookies are small files stored on your device. You can usually control or disable cookies
through your browser settings.
How Long Information Is Kept
Enquiry emails and contact form submissions will only be retained for as long as
reasonably necessary.
If you become a client, further information about record retention and confidentiality
will be provided separately within the counselling agreement or privacy notice.
Your Rights
Under UK data protection law, you have rights including:
The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of your information in certain circumstances
The right to restrict or object to processing
The right to complain to the UK Information Commissioner’s Office (ICO)
More information can be found at:Information Commissioner’s Office (ICO)
Contact
If you have any questions about this Privacy Policy or how your data is handled, please
contact me using the details provided on the website’s Contact Me page.Changes to This Policy
This Privacy Policy may be updated from time to time to reflect legal, technical or
operational changes. The most recent version will always appear on this website.